The Challenge With a product launch imminent, an overseas automotive OEM urgently needed retrofit work on its new model to meet customer delivery deadlines. Without a rapid and efficient response, initial customer orders would be delayed causing profound reputational damage to the vehicle manufacturer. On this particular occasion there was a shortage of vehicle technicians […]

Historical new car warranty costs at highest during the 12 months after launch Pressure on cost-down in manufacturing can be at odds with maintaining quality Manufacturers can protect themselves by addressing quality issues at source Vehicle manufacturers must protect themselves from warranty claims during new car launch periods by driving back quality issues into the […]

Strong customer focus creates numerous benefits A strong customer focus is more important than ever as businesses look to build long-lasting, and mutually beneficial, relationships. G&P itself is proud to have supported many businesses for numerous years, ensuring they maintain quality standards, whether that’s in the automotive, aerospace, off-highway, rail or marine industries. First impressions […]

The Challenge An automotive supplier to an OEM was repeatedly failing to achieve On Time In Full (OTIF) deliveries. This was causing disruption to the OEM’s build line as the necessary parts were not being delivered to the OEM’s site in time. Furthermore, the supplier was also shipping poor quality parts to the OEM during […]

G&P’s Hungarian team members celebrated 15 years in Hungary with a very special birthday picnic. Fun-filled activities for all to enjoy included a football championship, giant team games, a dynamic rapid massage, archery, a cartoonist and a cooking competition. Dino Kyriacou, CEO at G&P, said: “What better way to celebrate our milestone birthday than by […]

Geoff Cousins, chairman at blood cancer charity Cure Leukaemia and quality management provider G&P, and who was former MD of Jaguar UK, has just completed the Cure Leukaemia London 2 Paris charity ride He has managed to raise £5,000 while the overall amount raised by the riders will be in excess of £100,000 Money raised […]

The Challenge G&P was approached by an automotive OEM to recruit English speaking quality auditors to conduct checks at a supplier which had manufacturing facilities in eight countries. Recruiting the best candidates to fulfil a specific brief in a short timescale would have been problematic without G&P’s enviable database of fully qualified personnel. Indeed, it’s […]

Manufacturing suppliers need to urgently address production fluctuations A perfect storm of semi-conductor shortages, the ‘pingdemic’, the ending of furlough and the return of workers following summer shutdown will impact order books The timely advice comes from Geoff Cousins, chairman of quality management expert G&P and formerly the managing director of Jaguar UK A perfect […]

The Challenge Accurate information upon which to make potentially crucial manufacturing decisions is vital in maintaining quality  standards throughout the production process. However, the accuracy of data used to support decision making or problem solving, such as serial numbers or run dates, can be undermined when it is manually inputted as human error enters the […]

The Challenge QTrak, G&P’s unique real-time web-based quality management IT system that has been developed totally in-house, had to fully address the varying needs of G&P’s customers in their drive to maintain quality standards, no matter what manufacturing sector they were in. This also included taking into account the range of different personnel using the […]